Reputation Management

Reviews – Why your business should want more

Why Your Business Should Want More Reviews on Review Sites   The importance of responding to a customers review online could not be more prevalent as reviews continue to grow more than ever before. Aside from the fact that reviews from customers help others...

How to respond to negative reviews

How to respond to negative reviews Believe it or not, the same premise applies to negative review response as it does to positive reviews. How you respond to a negative review impacts not only the reviewer, but all the sets of eyes that come afterward. Seeing a...

How to Respond to Positive Reviews

How to respond to positive reviews   A good or bad reputation can mean the difference between a business thriving and expanding, or closing their doors for good. In the digital age, a business’s reputation is controlled by consumers using online review platforms...

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